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Openings >> Director/Sr. Manager of Center of Excellence (COE) (Product and Projects)
Director/Sr. Manager of Center of Excellence (COE) (Product and Projects)
Summary
Title:Director/Sr. Manager of Center of Excellence (COE) (Product and Projects)
ID:812
Department:Client Services
Location:Headquarters - Santa Clara, CA
Description

Director/Sr. Manager of Center of Excellence (COE) (Product and Projects)

Santa Clara, CA

 

  • Are you passionate about working in Digital Marketing and solving customers’ needs?
  • Are you looking for a MarTech company that offers cutting-edge software and services?
  • Are you looking to work in a fast pace, innovative environment?

 

Milestone is a private fast growing 300+ people Digital Marketing company. We are part of a $120 billion fast-growing digital marketing industry having a 15% growth rate. You will have the ability to work with unique award-winning platforms and cutting-edge technologies. As part of COE (Center of excellence team) team, you will work with several teams including paid, analytics, organic, local, content, design, programming, product & engineering to ensure various projects are executed effectively and proper resources are allocated. In this role, you will also be working very closely with various team members to define and refine product and service offering which yields highest returns keeping customer needs in mind. 

 

Responsibilities

  • You will work closely with various teams to define / refine product offering keeping customer and industry needs and trends in mind. 
  • A solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings
  •  Leading, developing and implement omnichannel strategies to drive success and positively impact ROI for customers.
  • This position requires a mix of SEO, SEM, Analytics, Content Marketing, Training, Communication and project management skills.
  • Experience managing various campaigns, ad operations if preferred. 
  • Project management experience and certifications preferred
  • Strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
  • A solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings
  • You will work with cross functional teams to implement and execute the best SEO practices across all Milestone client portfolio. This role reports in to Head of COE. 
  • Research and development of new online marketing methodologies
  • Reviewing deliverables prepared by team before passing to Digital Producers
  • Clarifying and communicating project objectives and success criteria to team
  • Understanding and hands-on experience of Google Analytics to measure and track success on SEO.
  • Great attention to detail and be highly organized


Qualifications

  • Must be knowledgeable in SEM, SEO, Analytics, Content, Local, Web
  • Bachelor’s degree in marketing, business, or related field
  • 3-5 years of experience of developing and implementing SEO strategies for small and large enterprise websites (or equivalent expertise/skills)
  • Strong excel skills and ability to handle large data (use of modeling and pivot tables a plus).
  • Proven ability to work across multiple teams as well as independently to drive campaign success.

 

About Milestone, Inc.

For over 20 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Over 2,000 companies in Hospitality, Retail, Financial Services and Automotive industries rely on Milestone to power their digital marketing strategies. Milestone has garnered over 500 awards, has been short listed 3 consecutive years for the US Search awards and won US 2019 Best in Search Award & Search Engine Land's prestigious "Best overall SEO-SEM campaign" in 2018. Milestone has gained a reputation for blending outstanding digital marketing expertise with advanced technological capabilities and is one of Silicon Valley Business Journal's fastest growing companies and an Inc. 5,000 company.  

 

Top Reasons to work for Milestone

  • Competitive salary and compensation plan
  • Amazing work atmosphere and culture
  • Opportunity to innovate and work with very talented co-workers
  • Top 50 fastest growing private companies in Silicon Valley
  • Health Benefits – no or low cost to employees and their families
  • Life/Work balance
  • Quarterly and Annual events: cooking event, ping pong, Summer picnic
  • Friday Breakfast and Snack Shop at all locations
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