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Openings >> Sr. Manager of Business Intelligence
Sr. Manager of Business Intelligence
Title:Sr. Manager of Business Intelligence
Department:Client Services
Location:Headquarters - Santa Clara, CA

Senior Manager of Business intelligence 
Santa Clara, USA 

  • Are you passionate about working in Digital Marketing and storytelling using data and insight? 

  • Are you looking for a Martech company that offers cutting-edge software and services? 

  • Are you looking to work in a fast pace, innovative environment? 

Milestone is a private fast growing 300+ people Digital Marketing company. We are part of a $120 billion fast-growing digital marketing industry having a 15% growth rate. You will have the ability to work with unique platforms and cutting-edge technologies.  As part of Milestone Business Intelligence team, you will have the opportunity to work with enterprise clients, award winning analytics software, various discipline of Digital Marketing to provide omnichannel insight and story.  

This role requires ability to operate both strategic and tactical levels, touching all aspects of the Analytics including dashboarding, multitouch funnel reporting, data analysis and understanding of digital media and SEO. We are looking for an analytics and business intelligence professionals with  

  • Excellent communication skills  

  • Business data analysis, insights and visualization (reporting) skills  

  • Ability to understand client’s need and create reporting specification on Data studio  

  • Proficiency to provide insight for award winning analytic product keeping predictive and AI technology in mind aligning with buyers’ journey, digital strategy and customer vision  

  • Ability to coordinate with Analytics and Product teams to ensure client strategy, KPI, customer goals, outcome 

Key Responsibilities: 

  • Provide analytics insights for our enterprise clients  

  • Collaborate with business owners to identify opportunities for solutions and translate into analytics requirements and deliverables.  

  • Produce Digital Marketing reporting and insights across omni channel (e.g., Paid Search, Paid Social, Video, etc.), and marketing channels (e.g., email, websites, etc.) keeping customer journey and customer goals in mind  

  • Execute and manage ad-hoc marketing campaign analysis, mining for deep insights that will drive business results and inform strategic planning and optimization. 

  • Be an expert in the field of business data analysis and sound knowledge of SEO, SEM, CRO and Social 

  • Manage and monitor priority and timelines for major projects and cross-functional initiatives as well as ensure smooth execution of day to day tasks  

  • Unravel hidden data stories, coach Customer Success team meaning behind numbers 

  • Provide counsel to various disciplines within the organization (Strategy/Planning, Account, Creative, Technology, Production) and clients across digital marketing channels to develop measurement and optimization solutions.  

Knowledge and Skill Requirements:  

  • 7+ years of experience at an agency, marketing analytics firm, technology provider or in a quantitative, data-driven field. 

  • Bachelor’s degree in marketing, statistics, mathematics, economics, engineering, information management. Advanced degree is preferred. 

  • Demonstrated proficiency in managing multiple marketing channels  

  • Demonstrated proficiency in digital and customer centric marketing  

  • Experience with digital marketing, web analytics, or audience management preferred (Adobe analytics, Google Analytics, Data Studio, Google platform) 

  • Media Platforms and 3rd Party Tools (Google AdWords, DoubleClick, MediaMath, Bing Ads, ExactTarget, Hitwise, BrightEdge, Facebook, etc.)  

  • CRM Data Analysis (Customer Segmentation, Churn, Lifetime Value, Acquisition, etc.)  

  • Experience with Multitouch Attribution (MTA), Floodlight etc. 

  • Proficiency in R, python, SQL, and Tableau. 

  • Has experience working across multiple countries and cultures. 

  • Knowledge of hospitality and retails verticals is a plus. 


  • Bachelor’s degree in Engineering, Mathematics or similar analytics-focused degree 

  • Masters is a plus. 


  • 7+ years in analytics/business intelligence. 


About Milestone Inc.   

For over 20 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Over 2,000 companies in Hospitality, Retail, Financial Services and Automotive industries rely on Milestone to power their digital marketing strategies. Milestone has garnered over 500 awards, has been short listed 3 consecutive years for the US Search awards and won Search Engine Land's prestigious "Best overall SEO-SEM campaign" in 2018. Milestone has gained a reputation for blending outstanding digital marketing expertise with advanced technological capabilities and is one of Silicon Valley Business Journal's fastest growing companies and an Inc. 5,000 company.    

Top Reasons to Work for Milestone:  

  • Great place to learn with phenomenal growth opportunity 

  • Stable and rapidly growing company  

  • Opportunity to work with amazing, creative, and talented teams 

  • Great benefits – medical, dental, vision, 401k and paid holidays 

  • Phantom stock options, bonus initiatives offered (varies depending on position) 

  • Exciting and innovative work environment 

  • Friday breakfast social & happy hours – get to know your teams and co-workers 

  • Monthly events: birthday celebrations, ice cream socials, fondue 

  • Quarterly teambuilding outings: picnics, BBQs, cooking classes, bowling, lake cruises 

Learn more about Milestone at www.milestoneinternet.com.  Services offered by Milestone include the following: 


Milestone’s Digital Marketing Cloud Solution  

Milestone Software Platform Solutions 

  • Milestone CMS™ - Website Development  

  • Milestone Local™ - Local Listings and Events Management Software  

  • Milestone Social™ - Social Media Management Software  

  • Milestone Reviews™ - Reputation Management Software  

  • Milestone Analytics™ - Digital Marketing and Analytics Software  

  • Milestone Insights™ - Digital Audit and Competitive Analysis Software 


Milestone Services 

  • Website design - creative design and content 

  • Technical SEO including schema deployment on 3rd party CMS sites  

  • Social content marketing 

  • Paid marketing and Omnichannel Campaigns 


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