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Openings >> Senior Manager of Digital Media
Senior Manager of Digital Media
Title:Senior Manager of Digital Media
Department:Digital Media
Location:Bethesda, MD

Senior Manager Digital Media
Santa Clara, CA or Chevy Chase, MD

Milestone is a private fast growing 300+ people Digital Marketing company. We are part of a $120 billion fast-growing digital marketing industry having a 15% growth rate. You will have the ability to work with unique platforms and cutting-edge technologies. Sr. Manager Digital Media will create, manage, and optimize Milestone’s strategic clients’ campaigns on Google AdWords, Bing Ads, Facebook, and additional media platforms across Display and Meta Search channels. Sr. Manager Digital Media is directly responsible for campaign performance and assisting Customer Success Managers with strategy and insights to achieve client’s goals.

This role will work with different departments within the company and put together holistic strategy for customer success, based on industry trends and customers’ needs. Ideal candidate should have heavy experience in digital media, social, organic search, client service experience, shopping campaign and feed management. The person will report to Associate Director of Digital Media and will manage our key strategic customers.

PLEASE DO NOT APPLY to this job if you have not directly managed AdWords or shopping campaign (Google PLAs, Amazon Ads, etc.)

Job Responsibilities:

  • Create, manage, optimize, and analyze campaigns within Paid Search (Google AdWords, Bing Ads), Display (including Programmatic), Paid Social (Facebook, Instagram), Meta Search and additional media platforms
  • Monitor online campaigns regularly and make recommendations to improve key performance metrics and drive revenue according to account goals
  • Create and follow through with projects and initiatives that will benefit the majority of clients, including process development and new media tactic testing
  • Communicate with Customer Success Managers on a regular basis to review campaign performance, and suggest additional online marketing strategies and testing opportunities to improve conversion rates and efficiency metric
  • Keep current on the latest trends in the paid search, display, ad technology, and social media marketing channels and across the hospitality marketing industry
  • Participate in meetings with clients to review Paid Media results and discuss recommendations and strategies




  • Clear understanding of digital marketing attribution models
  • Experience managing Shopping campaigns (Google PLA, Amazon Ads) and feed management (Google Merchant Center, Feedonomics, etc.)
  • Work closely with AdOps team to launch new digital media campaigns, strategies, and initiatives.
  • Experience in reporting, tracking, dashboarding, and data analysis
  • Experience in optimizing paid media campaigns (paid search, paid social, metasearch, programmatic, display)
  • In-depth knowledge of paid advertising and measurement methods and analytic technologies
  • In-depth understanding of customer buyer journey and mapping to marketing channels
  • Experience managing multiple digital media and analytics projects simultaneously 
  • Pitching new client projects (RFP Support) and outlining media and marketing plans 
  • Experience utilizing multiple paid acquisition channels (search, social, display, programmatic, meta)
  • Experience with Google Marketing Platform (SA360, Channel Manager, Display & Video 360)
  • Experience with Google Analytics, Google Analytics 360 & Google Tag Manager
  • Ability to align marketing channels to client goals & outcomes
  • Financial acumen on budget planning, pacing, and channel distribution
  • Assist in team digital media trainings 
  • Strong understanding of programmatic is required (Display & Video 360) campaign setup, bid management, reporting, and audience management


  • Fast-learner with demonstrated success in a fast-paced environment
  • Highly organized and detail-oriented 
  • Excellent communication skills, both written and verbal 
  • Excellent presentation skills 
  • Ability to work autonomously and in a group environment 
  • Ability to solve problems
  • Working and presenting with internal teams as well in client facing presentations
  • Proven ability to manage multiple projects and campaigns while maintaining strict attention to detail
  • Highly motivated and able to thrive in a constantly changing environment and execute in a timely fashion
  • High proficiency with Microsoft Office
  • Ability to organize and prioritize work, adhere to deadlines and timelines, and adapt quickly to changing schedules.


About Milestone:

For over 20 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Over 2,000 companies in Hospitality, Retail, Financial Services and Automotive industries rely on Milestone to power their digital marketing strategies. Milestone has garnered over 500 awards, has been short listed 3 consecutive years for the US Search awards and won Search Engine Land's prestigious "Best overall SEO-SEM campaign" in 2018. Milestone has gained a reputation for blending outstanding digital marketing expertise with advanced technological capabilities and is one of Silicon Valley Business Journal's fastest growing companies and an Inc. 5,000 company.  

Top Reasons to Work for Milestone:  

  • Great place to learn with phenomenal growth opportunity 
  • Stable and rapidly growing company
  • Opportunity to work with amazing, creative, and talented teams 
  • Great benefits – medical, dental, vision, 401k and paid holidays
  • Phantom stock options, bonus initiatives offered (varies depending on position) 
  • Exciting and innovative work environment 
  • Friday breakfast social & happy hours – get to know your teams and co-workers 
  • Monthly events: birthday celebrations, ice cream socials, fondue 
  • Quarterly teambuilding outings: picnics, BBQs, cooking classes, bowling, lake cruises 
This opening is closed and is no longer accepting applications
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