Openings >> Director of Social Media
Director of Social Media
Title:Director of Social Media
Department:Social Media
Location:Headquarters - Santa Clara, CA

Job Title: Director of Social Media

Location: Santa Clara, CA

Full Time regular employee at Milestone Inc.


Job Summary:

  • Work in an innovative, fast paced environment
  • Be part of a creative and tech-driven atmosphere where you see your ideas shaping into tangible products & services
  • Help businesses in creating robust a digital presence and deliver robust returns
  • Work with teams in design, content, programming, software, digital media, and SEO


Milestone is an award-winning digital marketing company, providing state-of-the-art software and services for businesses around the globe. Milestone is looking for an experienced, results-driven executive to lead and manage social media marketing services and software for of our clients. This position is based in our headquarters in Santa Clara, CA.


The ideal candidate will work with various teams to deploy a robust social media process. Candidate should have experience managing multiple projects and planning out project capacities and understand the latest social trends and platforms.


The right candidate should have leadership experience and be familiar with the entire digital space, including social channels, websites, software, SEO, and paid media. Candidate should possess a have customer-centric mindset with the ability to operate on strategic and tactical levels and balance numerous projects and timelines.


Objectives and Responsibilities:

  • Plan, manage, coordinate and execute all social media programs & initiatives
  • Constantly monitor the social media industry to incorporate best practices and trends
  • Strong background in running paid campaigns on social channels
  • Plan, manage, coordinate and execute all social media programs & initiatives
  • Develop unique value propositions, business partnerships, and social media programs
  • Develop reporting and benchmark criteria to measure the effectiveness of social media programs
  • Participate and initiate online conversations across a variety of channels
  • Educate and prepare key messaging and presentation material for clients, internal teams
  • Experience in identifying new business opportunities and suggest offerings based on customer and industry needs/ROI


Job Requirements:

  • 5+ years of direct social media experience in an agency environment
  • 7+ years of experience leading and managing a team, preferably within the digital marketing industry
  • Strong analytical, planning, forecasting and research skills
  • Excellent communication and writing skills
  • Ability to manage multiple priorities and demanding timeframes
  • Knowledge and understanding of technology, search, new trends, and the latest in social media
  • Must excel at online research, possess excellent writing skills, and have the ability to create editorial content at a moment's notice
  • Experience in advertising, public relations, and online marketing is a plus
  • Ability to integrate social media into broader marketing campaigns
  • Experience in integrating content into multiple social distribution channels
  • Proven track record of listening & engaging with the online community and acting on their behalf
  • Hands on experience with web analytics platforms (Facebook Ads, Google Analytics, YouTube Analytics)
  • Expert knowledge of social publishing, optimization and engagement tools (Hootsuite, Sprout Social, Falcon)


About Milestone:

Milestone helps businesses create a strong digital presence. Milestone is more than a digital marketing agency, more than a software company, we are both. 2000+ companies world-wide trust Milestone to drive online revenue and conversions.


Milestone is a leading digital marketing agency for hotels, restaurants, retail stores, and banks across the globe. We leverage an optimal mix of strategies to drive revenue, traffic, and leads, providing a holistic digital presence for our clients, and services that include website design, location page design for retailers and banks, and local SEO.


The Milestone Digital Presence Cloud helps location-based businesses manage their online presence. From compelling websites and location pages to social media, reviews and analytics, Milestone's experience as a digital marketing company means you get the benefit of exceptional software backed by our service-based approach to engage customers on social media and review sites.


With offices in Santa Clara, Chicago, DC, and India, Milestone offers cutting-edge strategies and products for hotels, resorts, banks, and the retail sector. At the forefront of innovation to achieve phenomenal return on investment for clients, our websites and promotions have garnered numerous awards across many disciplines.


Milestone was named one of Silicon Valley’s fastest growing private companies consecutively from 2012 to 2016 by the Silicon Valley Business Journal and was recently listed in the Inc. 5000. For more information on Milestone’s services and products, visit us at

 Top Reasons to work for Milestone

  • Competitive salary and compensation plan
  • Amazing work atmosphere and culture
  • Opportunity to innovate and work with very talented co-workers
  • Top 75 fastest growing private companies in Silicon Valley
  • Health Benefits – no or low cost to employees and their families
  • Life/Work balance = 15 days PTO, 9 Holidays
  • Quarterly and Annual events: cooking event, ping pong, Summer picnic
  • Friday Breakfast and Snack Shop at all locations

Thank you,


Jacklyn Ho

Sr. Corporate Recruiter | Office: 408-200-6944  

Milestone| Santa Clara Office


This opening is closed and is no longer accepting applications
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