Openings >> Director of Social Media -Chicago
Director of Social Media -Chicago
Title:Director of Social Media -Chicago
Department:Social Media
Location:Chicago, IL

Job Title: Director of Social Media

Location: Chicago, IL

A full-time regular employee at Milestone Inc.

About Milestone:

Milestone is a leading digital marketing software and services company, providing solutions to the lodging industry. For more than 16 years, Milestone Inc. has been a pioneer and provider of internet marketing software and services, including website design, Galexi CMS, mobile sites, content creation, Social Media Management software, Reputation Management software, and SEO for worldwide clients across multiple industries. With offices in Santa Clara and Chicago, Milestone offers cutting-edge strategies and products for hotels, resorts, brands, restaurants, spas, management companies and businesses around the world.

Job Summary:

The ideal candidate will work with various teams to deploy a robust social media process. Candidate should have experience managing multiple projects and plan out project capacities and understand the latest social trends and platforms.

Candidate should have leadership experience and be familiar with the entire digital space, including social channels, websites, software, SEO, and paid media. He/She should possess a customer-centric mindset with the ability to operate on strategic and tactical levels and balance numerous projects and timelines.

Objectives and Responsibilities:

  • Plan, manage, coordinate and execute all social media programs & initiatives.
  • Constantly monitor the social media industry to incorporate best practices and trends.
  • Strong background in running paid campaigns on social channels.
  • Plan, manage, coordinate and execute all social media programs & initiatives.
  • Develop unique value propositions, business partnerships, and social media programs.
  • Develop reporting and benchmark criteria to measure the effectiveness of social media programs.
  • Participate and initiate online conversations across a variety of channels.
  • Educate and prepare key messaging and presentation material for clients, internal teams.
  • Experience in identifying new business opportunities and suggest offerings based on customer and industry needs/ROI.

Job Requirements:

  • 5+ years of direct social media experience in an agency environment.
  • 7+ years of experience leading and managing a team, preferably within the digital marketing industry.
  • Strong analytical, planning, forecasting and research skills.
  • Excellent communication and writing skills.
  • Ability to manage multiple priorities and demanding timeframes.
  • Knowledge and understanding of technology, search, new trends, and the latest in social media.
  • Must excel at online research, possess excellent writing skills, and have the ability to create editorial content at a moment's notice.
  • Experience in advertising, public relations, and online marketing is a plus.
  • Ability to integrate social media into broader marketing campaigns.
  • Experience in integrating content into multiple social distribution channels.
  • Proven track record of listening & engaging with the online community and acting on their behalf.
  • Hands-on experience with web analytics platforms (Facebook Ads, Google Analytics, YouTube Analytics)
  • Expert knowledge of social publishing, optimization and engagement tools (Hootsuite, Sprout Social, Falcon)

Reasons why working at Milestone is so great;

  • Great place to learn with phenomenal growth opportunity.
  • Stable and rapidly growing company.
  • Opportunity to innovate and collaborate with a talented team.
  • Great benefits – medical, dental, vision, 401K plan with company match.
  • Paid Time off, Holidays and flexible work schedule.
  • Exciting and innovative work environment.
  • Employee referral incentive program.
  • Breakfast provided every Friday.
  • Bi-weekly Happy Hour.
  • Monthly office events.
  • Quarterly offsite outings.
This opening is closed and is no longer accepting applications
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