Openings >> Social Media Content Writer
Social Media Content Writer
Title:Social Media Content Writer
Department:Social Media
Location:Headquarters - Santa Clara, CA

Social Media Content Writer

Milestone is a global provider of digital marketing solutions for the hospitality, tourism, hotel, resort and retail markets.

We are seeking a social media content manager to join our team. We are looking for a talented, highly motivated, self-starting, creative individual with a passion for building social media accounts through content creation and management. If you enjoy creating meaningful, eye-catching posts from unforgettable moments, can work independently, and stay organized, then we would love to meet you!


  • Generate creative content that showcases the client’s brand accurately through images, video, and text.
  • Write copy for social posts across different social channels and multiple clients.
  • Serve as editor and/or writer for blog posts to ensure that every post fits within brand guidelines of client.
  • Engage daily through social media platforms: Instagram, Twitter, Facebook and handle community management for social media clients at Milestone.
  • Communicate with online community through comments, feedback, and promotions.
  • Conduct research on post optimization to drive traffic, engagement and retention.
  • Follow processes for requesting, creating, editing, publishing and re-purposing content on social channels.
  • Review monthly performance for each social media client and understand growth opportunities.


  • Bachelor’s degree is required
  • 3+ years’ experience in social media content creation and account management
  • Experience with photo and video editing tools
  • Writer and a content strategist, able to write posts, come up with new ideas and think about distribution
  • Left brain/right brain: You’re highly creative but can also be process-driven, think scale, and rely on data to make decisions
  • Channel-specific knowledge (blog, Instagram, Facebook, Twitter, etc.), and experience building online communities
  • Excellent oral and written communication skills
  • Results-driven with an ability to execute independently


Milestone is a premier provider of Digital Marketing Software and Services with over 250 employees and 4 locations world-wide. Our customers include some of world’s premium brands such as US Bank, Marriott, Hyatt and TrueValue, who use Milestone products to improve the experience of their consumers and increase search visibility for their branches and locations across the Google, Bing, Yelp, Maps, and the rest of the internet ecosystem. Our leadership team has decades of experience in the world of digital marketing and enterprise software and services, and are frequently featured as premier speakers at global conferences like SMX. With over 500 awards and 2,000+ customers, Milestone is recognized for its achievements by both our peers and by industry experts. Learn more about Milestone at Services offered by Milestone include the following:

Milestone’s Digital Marketing Cloud Solution

Milestone Software Platform Solutions

    • Milestone CMS™ - Website Development
    • Milestone Local™ - Local Listings and Events Management Software
    • Milestone Social™ - Social Media Management Software
    • Milestone Reviews™ - Reputation Management Software
    • Milestone Analytics™ - Digital Marketing and Analytics Software
    • Milestone Insights™ - Digital Audit and Competitive Analysis Software

Milestone Services

    • Website design - creative design and content
    • Technical SEO including schema deployment on 3rd party CMS sites
    • Social content marketing
    • Paid marketing and Omnichannel Campaigns


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