Social Media Account Manager

Are you passionate about internet marketing? Do you love coordinating strategies across teams while continually improving efficiency and execution? Milestone Internet Marketing, one of the world’s leading full-service marketing companies for the travel and lodging industry, is looking to expand our social marketing team. If you love working with people and are constantly pushing yourself to expand your knowledge and deliver results, then we want to hear from you!

Job Responsibilities

• Manage client social media campaigns in all aspects from content creation to promotion

• Present social marketing strategies to current and prospective clients

• Monitor performance and analyze social media success through regular ROI reports; formulate strategies to build on strengths and overcome weaknesses

• Set and track progress on SMART goals defined for social media efforts

• Identify opportunities, trends, and networking prospects for clients across various social media channels

• Connect with clients on a regular basis to answer questions, apply strategies and review social media campaign performance

• Work with and train other colleagues to develop social media editorial calendars

• Stay up-to-date and engaged with latest trends in the social media industry

• Work closely in teams to develop robust internet marketing strategies with SEO and PPC colleagues

Requirements

• BA or BS from accredited college or university in marketing, business, communications, or similar field

• 2+ years of agency marketing experience (preferred in social media marketing and/or internet marketing)

• 1 to 2 years customer service, account management or hotel marketing experience

• Knowledge of and experience in social media marketing (SMM) including : blogging, Facebook, Google+, Twitter, Flickr, YouTube, Pinterest, Instagram, and more

• Knowledge of SEM, search engine optimization (SEO), keyword analysis, etc.

• Excellent knowledge of Microsoft Word, PowerPoint and Excel

• Knowledge of social media and analytics software (Hootsuite, Google Analytics, etc) is a plus

• Strong understanding of user-generated content management, content marketing, and semantic search is a plus

Needed Skills

• Excellent verbal and professional communication skills

• Exceptional written skills

• Strong analytical skills

• Strong time management skills

• Passion and accountability for quality of work produced

• Ability to work independently and in a team environment

• Ability to handle multiple ongoing tasks with changing priorities

• Insatiable desire to learn

• Highly innovative and creative

• Bilingual written and speaking ability a plus

The qualified candidate will be responsible for managing client social media accounts, leading strategy calls, creating client performance reports, organizing and implementing social media strategies in conjunction with other team members, innovating social media products and creating case studies, among additional tasks.

Top  Reasons to Work for Milestone:

• Great place to learn with phenomenal growth opportunity 
• Opportunity to work with a fun, bright, innovative, and talented team
• Competitive salary and compensation plans
• Comprehensive medical and dental plans (we pay 100% of premiums)
• 401k retirement plan with employer matching
• Vacation, sick and holiday pay
• Stable and rapidly growing company
• Exciting and innovative work environment
• Employee referral incentive program
• Phantom Stock options
• Bonus initiatives offered (varies depending on position)
• Annual holiday and employee appreciation party
• Employee of the year awarded to each department (Prizes include Weekend getaway trip for 2 to Tahoe/Napa)
• Breakfast and Happy hour every Friday
• Monthly events – birthday celebration, ice cream socials, fondue, and etc.
• Quarterly outings – Bowling, cooking class, city beach, D&B, happy hour, and much more
• Game area – Pool, basketball, ping pong, foosball, and video games